SHIPPING POLICY

All products will be shipped no later than 5 business days after the original purchase unless otherwise stated. If you are making a custom order, please allow 30-35 days for the order to ship. All products are expertly packed to minimize and eliminate any chance of damage to the product in shipping.

All packages shipped from bluewoodencraft have additional insurance up to the total cost of the item(s) in the box. If your product does happen to get damaged, please notify the carrier to open a claim and notify us immediately so that we can get the issue resolved as soon as possible.

We ship from China,your item may take 2-3 weeks by air  or 6-8 weeks by sea to arrive. Please do not panic if it is not delivered quickly, it’s on its way, simply use the tracking code we provide with each shipment to see where it is in real time or in case of doubt or problems you can contact us by email at [email protected]

Free Shipping within the United States, Canada, U.K.,Australia, Japan, South Korea, Denmark, Germany, France,Itly, Belgium,Luxembourg, Hungary,Spain, Portugal,Netherlands, New Zealand.

Shipping methods: air shipping and sea shipping.

Most of our products are shipped worldwide. Shipping varies from partner to partner but if you are interested in buying a product that does not ship please contact us and we will see if we can do something to get you the piece you want.

Please note that if you order multiple items, may they will be shipped in separate parcels (but you won't have to pay extra for shipping).

If you believe your parcel is taking too long to arrive or fear it could be lost, please contact [email protected] and we will look into it right away.